The Support Manager is responsible for overseeing the delivery of
high-quality support services to vulnerable residents and children.
The residents of the centre have overcome challenges in their past and
are now actively working towards reintegrating into the community.
This role involves managing a diverse team, ensuring adherence to
policies and standards, while fostering a safe, inclusive environment
that upholds the dignity and rights of individuals seeking to improve
their lives and achieve stability.
KEY RESPONSIBILITIES
LEADERSHIP AND TEAM MANAGEMENT
* Work closely with a multidisciplinary team, including social
workers, mental health professionals, and addiction counsellors.
* Foster a positive, collaborative workplace culture, promoting
professional development and staff well-being.
* Conduct and attend performance reviews, team meetings, and provide
regular feedback to staff.
CLIENT SUPPORT AND CASE MANAGEMENT
* Oversee the delivery of person-centred support services, including
assessments, care plans, and referrals.
* Provide guidance on complex or high-risk cases, ensuring
appropriate safeguarding protocols are followed.
* Facilitate access to external support services, including
healthcare, addiction recovery, mental health care, and employment
assistance.
OPERATIONAL OVERSIGHT
* Ensure the centre operates in compliance with health and safety
regulations, safeguarding policies, and data protection standards.
* Manage budgets and resources effectively, liaising with the
finance team for accountability.
* Develop and update operational policies and procedures to improve
service delivery and efficiency.
PARTNERSHIPS AND COLLABORATION
* Build and maintain relationships with local authorities, housing
services, NGOs, and community groups to enhance support networks for
clients.
* Represent the centre in meetings and forums to advocate for the
needs of homeless individuals and influence policy.
MONITORING AND REPORTING
* Maintain accurate records of client outcomes, service usage, and
staff performance.
* Prepare regular reports for senior management and funders,
highlighting challenges and achievements.
ESSENTIAL REQUIREMENTS:
QUALIFICATIONS:
* Bachelor’s degree in social care/social sciences. (Master’s
degree desirable.)
EXPERIENCE:
* Proven experience in a leadership or management role within the
homelessness, social care, community development, or charity sector
(3+ years).
* Experience working with vulnerable populations, including
individuals with complex needs such as mental health challenges or
substance dependency (3+ years).
* Track record of managing teams and resources in a dynamic
environment.
SKILLS AND COMPETENCIES:
* Strong leadership and interpersonal skills, with the ability to
motivate and manage diverse teams.
* Excellent problem-solving and decision-making abilities.
* In-depth understanding of homelessness issues, including root
causes, systemic challenges, and interventions.
* Cultural competence and the ability to work effectively with
individuals from diverse backgrounds.
* Exceptional organisational and communication skills, both written
and verbal.
OTHER REQUIREMENTS:
* Flexibility to work irregular hours, including evenings or
weekends if needed.
* Garda vetting/clearance is a requirement for the position.
POSITION DETAILS
* * hours per week, rotating roster over 7
days.
* Starting Salary will be € *’**Apply on
the website** – € *’**Apply on the
website**, depending on experience.
APPLICATIONS
Interested candidates should submit a CV and cover letter outlining
their suitability for the role to **APPLY ON THE WEBSITE**.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
